DDC Project Evaluation Survey

Project Evaluation Survey Please identify the project by entering the Project ID (if you know it from the construction site sign or from literature about the project you may have received) and/or by entering a brief description (title) of the work along with its location. To send the completed survey, click "Submit Survey" at the bottom of the form. * Indicates required fields

Respondent's Name:
Phone #:

Project ID:
* Project Title:


Background
This section covers the extent to which you knew about the project and relevant issues before it started.

* 1. Prior to the start of construction, were you aware of specific conditions that needed to be addressed through this project?		Yes	No

* 2. Did you notify the city about the problem?		Yes	No
If yes:	Who did you contact?
	When?	date format: mm/dd/yyyy
	How many times?

* 3. Did the completion of this project correct problems reported or observed?		Yes	No


Communication
The questions in this section focus on how well you were kept informed about the project.

* 4. Were you notified about this project in your neighborhood via:
	A project brochure prior to the start of construction?	Yes	No
	Project newsletters during the construction phase?	Yes	No
	A project sign posted nearby?	Yes	No
	Other (explain)?

5. If you were notified (see item 4) rate the quality of information concerning:		Excellent	Adequate	Poor
	Work to be performed
	Schedule
	Budget

* 6. Were you informed about disruptions that would occur?		Yes	No

7. If yes, rate the quality of information concerning:		Excellent	Adequate	Poor
	Street/Lane closures
	Water shutoff
	Parking/driveway access
	Dust
	Noise

* 8. Were you provided with phone numbers of staff assigned to the project including emergency contact numbers where applicable?		Yes	No

9. If you had reason to contact the field office staff, were they courteous and responsive to your concerns?		Yes	No


Management During Construction
This section deals with quality of life issues in the community during construction.

* 10. Rate the following:		Excellent	Adequate	Poor
	Cleanliness
	Safety
	Traffic management
	Noise management
	Accommodations for Business Community

* 11. Was there any damage to private property during the project?		Yes	No
	If yes, was information provided about the procedure for filing a claim?	Yes	No


Outcome
These questions pertain to the completed project.

* 12. Are you satisfied with the results of the project?		Yes	No

* 13. What is your overall rating of the project (1 through 5, with 1 the lowest rating and 5 the highest)?		1 2 3 4 5

14. Are there any items that you think should have been included in the scope of this project (e.g. additional trees)?


15. We would appreciate your comments and suggestions, including for areas that need to be improved.